At Multispin.in, we are committed to delivering your products safely and on time. Please review our shipping policy to understand the terms and conditions of product delivery.

1. Shipping Locations

• We deliver products across India.
• Delivery services are subject to the availability of courier partners in your area.

2. Shipping Charges

• Shipping charges, if any, will be displayed during checkout.
• Free shipping may be available for orders above a specified amount, as mentioned on our website.

3. Order Processing Time

• Orders are processed within 1-2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

• Delivery times vary depending on the destination. Standard delivery timelines are as follows:
  • Metropolitan Cities: 3-5 business days.
  • Other Locations: 5-7 business days.
• Delays may occur due to unforeseen circumstances, such as weather conditions or logistical challenges.

5. Order Tracking

• Once your order is shipped, you will receive an email or SMS with a tracking number and courier details.
• You can track your order on the courier partner’s website or app.

6. Undelivered Orders

• If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier may attempt re-delivery.
• Additional charges may apply for re-shipping in case of address issues.

7. Damaged or Lost Packages

• In case your package is damaged during transit, please contact us immediately at care@multispin.in with photos of the package and product.
• For lost packages, we will coordinate with the courier to resolve the issue.

8. International Shipping

• Currently, we do not offer international shipping.

9. Contact Us

For questions or concerns about your shipment, contact us at:
Email: care@multispin.in